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Order Processor/Customer Service Representative – Kilkenny

Customer Service Representative/Order Processing (12-month contract)

Our client is a market leading manufacture based in the South East of Ireland and they are looking for an experienced Order Processor to join their busy team.


  • Contributes to team effort by accomplishing related results as needed
  • Processes Customer Orders sent through fax, e-mail or phone.
  • Contacts customers to ascertain data omitted on orders
  • Prepares and forwards preliminary paperwork to returns and replacements on problem orders not received.
  • Maintains liaison with other departments for order completion
  • Writes up order, mails catalogues, samples, price quotations and similar data to customers as required.
  • Performs other duties as assigned by supervisor
  • Customer Service Queries


  • 1+ years’ experience in a similar role
  • Strong Technical customer facing experience essential.
  • Demonstrates ownership and initiative capabilities
  • Strong verbal and written communication skills
  • Ability to deal with conflict.
  • Attention to detail in reporting and administration
  • A pleasant, patient and friendly attitude
  • Strong detail orientation and communication/listening skills
  • Willingness to work a flexible schedule and occasional overtime if required
  • Processes a strong work ethic and team player mentality

For additional information and a confidential discussion on this and similar opportunities contact: Gemma Butler on 056-7786631 or email gemma@optimizerecruitment.ie

All applications will be dealt with in the strictest confidence and your CV will never be released without your prior approval.

Job Ref Number: 22228

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