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Technical Customer Service Representative – Kilkenny

Technical Customer Service Representative

Optimize Recruitment are currently seeking to recruit a Customer Service Representative for a leading Manufacturing company based in Kilkenny City. This is an exciting opportunity
for an experienced customer focused individual with an aptitude for all things technical.

Key Responsibilities:

  • Answering Customers product & Service Questions
  • Clarifying customers issues with products or services and explaining the best solution to resolve the problem.
  • Processing Customers orders sent through fax, email or phone.
  • Ability to use visual & spatial skills for resolving technical queries.
  • Perform other duties as assigned by Manager.

Requirements:

  • 2 years’ experience in a similar role (Call Centre experience would be an advantage)
  • Strong Technical customer service experience is essential
  • Ability to work on own initiative and as part of a team.
  • Strong verbal and written communication skills.
  • Ability to work under pressure & excellent attention to detail.

For additional information and a confidential discussion on this and similar opportunities contact: Gemma Butler on 056-7786631 or email gemma@optimizerecruitment.ie

All applications will be dealt with in the strictest confidence and your CV will never be released without your prior approval.

Job Ref Number: 22229
www.optimizerecruitment.ie
#ORjobs

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