Technical Customer Service Representative
Optimize Recruitment are currently seeking to recruit a Customer Service Representative for a leading Manufacturing company based in Kilkenny City. This is an exciting opportunity
for an experienced customer focused individual with an aptitude for all things technical.
- Answering Customers product & Service Questions
- Clarifying customers issues with products or services and explaining the best solution to resolve the problem.
- Processing Customers orders sent through fax, email or phone.
- Ability to use visual & spatial skills for resolving technical queries.
- Perform other duties as assigned by Manager.
- 2 years’ experience in a similar role (Call Centre experience would be an advantage)
- Strong Technical customer service experience is essential
- Ability to work on own initiative and as part of a team.
- Strong verbal and written communication skills.
- Ability to work under pressure & excellent attention to detail.
For additional information and a confidential discussion on this and similar opportunities contact: Gemma Butler on 056-7786631 or email firstname.lastname@example.org
All applications will be dealt with in the strictest confidence and your CV will never be released without your prior approval.
Job Ref Number: 22229